AGREEMENT
Distance Sales Agreement
The agreement you accept when buying a Scenelex Pro subscription. This is a translation for convenience; the Turkish text prevails.
1. Parties
Seller:
- Legal name
- Kevser İpek Gürsel
- Trade name
- Coverses
- Address
- Ataşehir Mah. 8216/1 Sk. No: 9 A İç Kapı No: 5 Çiğli/İzmir
- Tax office and number
- Çiğli · 4790455498
- support@scenelex.com
Buyer: the consumer who buys a Pro subscription with a Scenelex account and provides their name, address, phone and email when ordering.
2. Subject
This agreement sets out the rights and obligations of the parties under Turkish Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, for the Scenelex Pro subscription the Buyer purchases electronically at app.scenelex.com.
3. Service and price
Scenelex Pro is a digital subscription that includes a larger monthly allowance, word lists of any length, dictionary lookups and lists from screenshots. Its scope is shown on the plans page.
Prices including all taxes on the date this text was published: Pro monthly ₺129, Pro yearly ₺999. The price that applies to the Buyer is the amount shown on the plans page and the payment screen at the time of the order. There is no delivery fee.
4. Payment and automatic renewal
Payment is taken by card through iyzico Ödeme Hizmetleri A.Ş. Card details do not reach the Seller and are not stored by the Seller.
The subscription has no fixed term. Until the Buyer cancels, the amount of the subscribed plan is charged automatically to the same card every month on the monthly plan and every year on the yearly plan, on the day of purchase. The Seller announces a price change to the Buyer's email address at least 30 days before it takes effect; a Buyer who does not accept it may cancel free of charge.
If a renewal payment fails, Pro features are unavailable until the payment is completed; if it is not completed within one day, the account moves to the Free plan.
5. Performance
The service is activated on the Buyer's account as soon as the payment is confirmed. There is no physical delivery.
6. Withdrawal and refunds
Under Article 15 of the Regulation on Distance Contracts, the right of withdrawal does not apply to services performed instantly in electronic form, or to services whose performance began with the consumer's approval before the withdrawal period ended. By confirming the order, the Buyer approves the immediate performance of the service.
Independently of this, the Seller gives a full refund, without asking for a reason, to a Buyer who requests it within 14 days of the first payment. Requests go to support@scenelex.com; the refund is made within 14 days to the card used for the payment. Renewal payments are not refunded. Details are in the Delivery and Refund Terms.
7. Cancellation
The Buyer may cancel the subscription at any time from the account settings or by writing to the Seller. Cancelling stops the next renewal; the service continues until the end of the paid period. The account then moves to the Free plan and the Buyer's content is kept.
8. Personal data
How personal data is processed is explained in the Privacy Policy.
9. Complaints and disputes
The Buyer may send complaints to support@scenelex.com. Within the monetary limits set each year by the Turkish Ministry of Trade, the Consumer Arbitration Committees and Consumer Courts at the Buyer's place of residence or where the transaction took place have jurisdiction.
10. Entry into force
By confirming the order, the Buyer declares that they have read and accepted all terms of this agreement. The agreement enters into force when the payment is confirmed.